San Jacinto Riverfront RV Resort
Rules and Regulations
(Updated June 2019)
Each of the Rules & Regulations is intended to make and keep our resort a safe and
happy place for you, your family & guests to enjoy. Thank you for your cooperation.
The following guidelines are in place to govern the activities, conduct and operation within the resort/campground and
become a part of and is an addendum to the San Jacinto Riverfront RV Resort Customer License Agreement and all
subsequent renewals unless otherwise amended. The customer hereby is also referred to as “customer”, “licensee”,
“registrant”, or “guest”. San Jacinto Riverfront RV Resort (hereby referred to as “SJ Resort”) have these rules and
regulations in place for the purpose of providing a safe enjoyable and attractive community for all of our customers and
guests. The San Jacinto Riverfront RV Resort Rules and Regulations (hereby referred to as “Rules & Regulations”,
“rules”, “regulations, “policy”, “policies”, or “guidelines”) are for your benefit and safety. Your adherence to them are
respectfully requested. The Rules & Regulations are enforceable with respect to all the licensees and visitors thereof in
the resort at all times. SJ Resort management reserves the right to inspect the campsites/ sites and recreational
vehicles (RV) at any time to confirm that these Rules and Regulations are being followed. Any violation of the Rules &
Regulations will result in the immediate termination of the License Agreement and lead to possible ejections with
forfeiture of any payments or deposits. The management’s decision in reference to violations to the Rules &
Regulations is final.
• Please be sure that all posted rules are followed. • Speed limits are posted by the Resort (15mph).• All bicycles, golf
carts, and vehicles driven in the resort will need to have lights ON while riding at without daylight. Please maintain this
safe speed at all times. • Only modern, well maintained RVs are allowed. • We reserve the right to accept or deny
reservations or service agreement renewals at any time based on the appearance or maintenance of an RV, camper,
5th wheel, etc. • No tent camping, pop-up trailers, or modified buses allowed. • Please respect the property and privacy
of our other customers, guests, and of our resort. • Theft or property damage of ANY kind will not be tolerated; such
actions will result in ejection & prosecution. • Open fires must be in a fire pit, grill, or other approved container. •
Firearms and other weapons are prohibited without the written consent of resort management. • Motor scooters, mini-
bikes and dirt bikes are prohibited. Off road riding of any vehicle, drones, and motorized toys is strictly prohibited. Open
window units and ongoing generators are not allowed without written permission from management. • The consumption
of alcohol anywhere except on a site you are occupying or is a guest of is prohibited. • No smoking allowed inside any
resort buildings or facilities, within 15 feet of all resort building entrances, in the gated pool areas, or anywhere else
signs are posted. • The front gate will remain open from 8am to 8pm. During the time it automatically closes each night
starting at 8pm and remain so until 8am, a gate card will be required to open the gate. When the gate automatically
closes, please do not try to outrun it as this can cause damage to your vehicle or to our gate. • Some guests work nights
and are sleeping during the day. No loud noises, loud music, or disturbances allowed at ANY TIME. QUIET TIME IS 10:00
PM - 6:00 AM. • Appropriate attire required to enter front office and other common areas.
• Park amenities and events are for resort customers, their families, and limited number of guests only. • Clubhouse use
for private events is by appointment only. Customers and guests must follow all posted rules. • Use of any resort
amenities, facilities, and is at your own risk. Please take any necessary safety precautions, use good judgement, and act
courteously and responsibly when using amenities and common areas.
• The resort may offer free cable TV access for our RV sites and free DirectTV for our Cottages. Channels are listed in
our Park Guide. The channels (including our Showtime channels #16 & #17) we provide have no parental control
systems so please monitor your child’s television viewing as some shows contain explicit material not suitable for
children. New customers may have to reset their TVs to "cable" mode instead of "antenna", then "scan" for new
channels. Customers who need help or service with their cable should call 1800-Comcast then ask for the "Commercial
Bulk" department. Instead of an account number, just provide the Comcast representative with the resort's phone
number and address (281-426-6919 / 540 S. Main/ Highlands, TX 77562) then describe the problem. Comcast will give
the customer a date and time when a technician can come out (usually within a few days of your request). Customers
should make sure to get a "Work Order" number from them. There should be no charged for these services.
• Children should be supervised by parents or guardians at all times. No child should be outside after the 9pm CURFEW
unless accompanied by parent or guardian. No unsupervised children under the age of 14 are allowed in the
bathhouses, pool, gym, clubhouse, at the river, on the pier, or anywhere else where signs indicate so. Absolutely no
children allowed inside the gates of the infinity pool. • No chalk drawings allowed on concrete at sites, roadways, or any
CLUTTER / DECOR
• Customers are required do their part to help keep the resort neat and tidy by cleaning up their mess or clutter at their
site and in common areas. Because the resort is on private property, customers and guests are obligated to follow the
rules and guidelines determined by the owners and management. SJ Resort strives to maintain the standards of a Good
Sam park in order to keep our high ratings. • Clotheslines, storage sheds, skirting, tents, canopies, excessive number of
items, or any other sort of unsightly clutter are NOT permitted. • Due to the ever-changing weather and potential for
powerful winds and heavy rain in the region, it is an important matter of safety that clutter is kept to a minimum and that
miscellaneous items are securely tied down or stored away when not in use. • What are allowed are stable and
supported gazebos, pergolas, decks, or certain structures originally installed by the resort or those that are
grandfathered in before Jan. 1, 2015. • Major mechanical repairs and non-working or junk vehicles are not permitted on
an RV site. Customers can rent storage facilities and extra parking spaces to store boats, RV’s, trailers, motorcycles, jet
skis, vehicles, and other personal property. • Miscellaneous appliances, furniture, work out equipment, trampolines, or
building material may not be stored on the RV site or kept in plain view over long periods of time. • Only one reasonable
sized exterior freezer/ refrigerator unit is allowed per site, but the door/ lid must be located on the top of the unit, none of
the dimensions can surpass 3 feet, and the customers must ensure it remains locked and secured when they are not
right outside their RVs. • Decor should be tasteful, season appropriate, and positive. SJ Resort will not allow decor that
may be deemed offensive, explicit, hateful, or would incite division and negativity. (Decor includes lawn displays, bumper
stickers, etc.). • The only flag or banner that is allowed to be displayed are the current US flag and the Texas state flag.
Flags belonging to customers must be displayed on customer property only such as personal vehicles and RVs.
Customers may not mount or hang flags from resort property including buildings, pergolas, trees, etc. They should be
reasonably sized, well maintained, and only one of each are allowed year-round. Any other types or styles of flags need
to be approved by the front office. • Management reserves the right to make exceptions depending on the size, quantity,
day/ time, length on display, how flags are displayed, and purpose.
CLEAN-UP / SPILLS/ CONDITION OF SITE
• Upon check-out, customers must leave a site or facility in the way it was at check-in. • Extra fees ranging from $10 to
$150 may be automatically be applied for waste or trash removal and disposal and extra cleaning. • In the event the
resort must power wash a site due to chemical/ oil spills, leakage, or other reasons, the customer may incur a fee as
well. Customers occupying a site is responsible for cleaning up trash, debris, clutter, and waste at that site even if it was
left there by someone else, something else, or by nature. • It is the responsibility of the customer occupying a site to
report any adverse condition at the site as soon as possible so that it can be addressed in a timely manner. We can not
adequately mitigate problems if we are not aware of it, have inadequate information or access to it, was informed too
late, can not fully view it, or if the customer restricts or hinders access to it.
CONDITION OF RV
• When booking a reservation a customer may be asked to email a current picture of the RV and provide info regarding
the make, model, and year of his or her RV. Management reserves the right to revoke a reservation if the RV does not
pass the visual inspection upon arrival or match the condition as presented in a photo. We typically don’t discriminate an
RV based on its age, but we do require that your RV look presentable, clean, and well-maintained at all times. We also
require that it is fully operational at time of check in and remain so throughout your stay. We may accept, deny, or not
renew customers for any reason including failure to maintain the upkeep of your RV or your site.
MAINTENANCE OF RV
All RV exteriors must be kept clean and in good repair. Customers shall keep their RVs and exterior premises in clean
and sanitary condition, free of mold, mildew, and algae on the unit and the site free of clutter, garbage, and rubbish. It is
the customers’ responsibility to maintain routine maintenance and inspections of their RVs to ensure all features function
properly. This include checking seals and weather stripping to make sure they haven’t deteriorated and making sure that
there are no water, gas, or sewage leaks. Customer must also regularly check to see that slides, awnings, steps, power
doors/ windows, generator, ventilation systems, hook ups, plumbing, cables, hoses, ignition, motors, and appliances
work as they should. Any problems must be fixed immediately and in a timely manner. The use of tarps, plastic sheets,
trashbags, tape, or other materials as a temporary cover for a roof leak or broken window is limited for a period of 10
days to allow for the repair. Please let the office know, immediately if a tarp or similar material will be required.
• While the resort is equipped with surveillance cameras, security gate and occasionally parking lot monitors, be advised
that these measures are only deterrents and not guaranteed safeguards against crime. • Customers must also do their
part to protect their own property such as locking doors and windows and not leaving valuables in plain sight. • If you are
a victim of a crime, please call law enforcement, file a report, and inform a resort staff member so we can issue a
community advisory if necessary. Be advised that our parking lot monitors’ job is to observe and report only. The gate is
not always monitored by a person and a gate card will be required to open it when it automatically closes from 8pm to
• The resort and its employees are not responsible for loss, damage, injury or claim for damages to property or campers
due to fire, theft, accidents, “Acts of God”, natural or any other causes. • The customer accepts temporary camping
privileges and other services with the understanding that he does hereby release San Jacinto Riverfront RV resort, its
officers and employees of all liability for loss or damage to property or death or injury to his person arising out of his/ her
use of any campground facilities and amenities. The customer further agrees to indemnify San Jacinto Riverfront RV
resort, its officers and employees, against claims resulting from loss or damage to property or death or injury to the
person of any member of the family or guest of the registered customer arising out of the use of campground facilities
and amenities. The resort and its officers will not get involved in personal/ civil matters or disagreements between
customers and/ or guests.
ELECTRIC METERS/ UTILITIES/ GENERATORS
• Although each RV site is equipped with a meter that has both a 30 and a 50 amp plug, we strongly suggest using only
one plug at a time, not simultaneously. The intended use of each meter is for ONE RV only and one plug at a time. Do
not modify or tamper with the electrical meters in any way. You may only use the meter at a site that you parked at and
are up-to-date on payments for. • If the resort has reasons to suspect a meter reading is inaccurate, we reserve the right
to use previous readings to make estimations. • Do not overload the meter or share a meter with other customers. Doing
so can pose a safety hazard and may cause an electrical shortage or fire. • Do put your own locking devices on any of
SJ Resort’s utilities, properties, amenities, or spas without written approval. • SJ Resort has our own meter rings. A $100
replacement fee will be imposed on customers whose meter rings and locks are found to be broken. Vandalism and theft
charges may also be filed as well. • SJ Resort is not financially responsible for loss or damage to people, pets, or
property including electrical appliances, food and beverages due to interrupted electrical service or power surges. •
According to the Texas Utilities Code Sec. 184.036, RV park owners may withhold electric, water, or wastewater utility
services from a person occupying a recreational vehicle at the park if the occupant is delinquent in paying for utility
services provided by the operator until the occupant pays the delinquent amount. SJ Resort reserves the right to revoke,
shut off, and lock utilities for nonpayment, delinquent accounts, or on customers we’re trying to eject. • Prolonged
generator use is prohibited. In rare cases where management is willing to provide written approval for a customer to use
a generator, it’ll be for a brief time period and between certain hours of the day only.
• Garbage dumpsters are conveniently located at the Resort entrance. Disposal is for resort customers’ household
GRASS / LANDSCAPE
• SJ Resort reserves the right to enter onto any and all sites to perform necessary care and maintenance of grounds.
Customers are advised to not place any items on grass at their site that would slow or prevent the mowing process. •
Customer MUST cover and elevate their hoses and utility lines to prevent damage during mowing. • The resort is not
responsible for hose damage caused by lawn maintenance personnel. • Lawn crew may skip sites with too much clutter,
or move customers’ belongings in order to mow the grass. • If customers prefer to mow the lawn at their site, they must
notify resort staff. • Patios, gazebos, canopies, ramps, and any other grass covering or grass altering items are not
permitted without a written approval from management (existing structures, patio stones or bricks must remain at current
site when customers move out). • Customers are responsible for the removal of any trash/ waste at their site.
• Do not park in vacant sites, on the grass, or blocking any roadway. Parking in an empty site will require payment of the
daily rate for the use of the site. Additional parking for extra vehicles is available at the resort for a nominal fee. • Long-
term customers are required to display their assigned parking tag on their vehicle's rear view mirror. • Vehicles parked
in unauthorized places may get cited or towed at the owner’s expense.
• All new visitors must register/ sign-in at the front office. • Visitors need to park within the boundaries of the site they
are visiting. Additional parking is available at the front office, near the bathhouses, near the cottages, and in front of the
clubhouse. Visitors must NOT park overnight in these areas. • Visitors must be accompanied by a registered customer
when using resort amenities. • Visitors must obey all resort rules and regulations. • Limit 4 visitors and 2 guest vehicles
to a site at a time. For larger gatherings, please book a clubhouse or pay additional sites for extra parking. Customers
are also responsible for escorting their guests in when the gate automatically closes after hours.
• Customers and guests must be in control of their pets at all times when they are outside. Pets must be on a leash (no
longer than 8 feet) and kept quiet at all times. Customers / guests must clean up after their pets, even if no one is
looking. Remember, a pet’s mess is the owner’s mess. Use of pet-designated areas is at your own risk. Vicious or loud
pets will not be tolerated and may be asked to be removed from the property. • DO NOT LEAVE PETS UNATTENDED
OUTSIDE AT YOUR SITE UNLESS YOU HAVE AN APPROPRIATELY SIZED DOG PEN. • Pets must have access to
clean water, food, and a shady covered area when kept outside. • Pets are not to be left outside overnight or
unattended all day long in extreme weather or temperature. SJ Resort will not tolerate pet neglect or abuse. Violations
of any of the pet rules will result in ejection/ eviction without refunds. • Please make sure your pets have a proper tag,
and all their shots updated. Employees must be able to read RV meters without pets interfering. • IN CASE OF POWER
OUTAGE OR ANY EMERGENCY, THEFT, ACCIDENTS, OR MAINTENANCE WORK DONE AT SITE, SAN JACINTO
RIVERFRONT RV RESORT, STAFF, OWNERS AND EMPLOYEES WILL NOT BE LIABLE FOR PETS’ SAFETY OR LOSS
WHILE INSIDE OR OUTSIDE OF RV. • Each RV site is allowed have two pets free of charge. • Fees apply to additional
pets. • Limit 4 pets per site. • Customers failing to register their pets will be fined or asked to leave without a refund.
While the resort will do what we can to enforce our pet policies, we are not responsible if your pet or another customer’s
pet causes harm or damage to you, your family, or property or others. It is up to you to take any actions you feel
necessary in order to hold the pet owner responsible. • Any stray pets may be humanely trapped and turned over to the
county’s Animal Control Dept., local shelters or rescue groups to ensure their safety and that of the people in the resort.
• While SJ Resort is a pet friendly park, we do not think it’s safe to have an uncontrolled and unvaccinated population of
domesticated animals. • For the pet policy regarding rental cottages, please see the Rental Cottage Agreement.
SWIMMING / POOLS/
• For safety reasons there can be absolutely no swimming allowed in the river. • The family pool located behind the office
is open from 10am to 8pm during late spring to early fall. • The adult pool next to the clubhouse is open from 10am to 8:
00pm during late spring to early fall. Be advised that there is no lifeguard on duty. NO PERSONS UNDER 18 YEARS OF
AGE ARE ALLOWED IN THE ADULT POOL OR ADULT POOL BATHROOMS.
WASHING RV’S / VENDORS/ WATER
• Customers may wash their RV at their site or hire an authorized service company under certain provisions. If customers
are using the resort’s water, the length of time it takes to wash and the intervals in between washes should be
reasonable and not seem excessive or wasteful. A travelling RV washing service provider must use their own water that
they brought in or paid the front desk for. They will not be allowed to hook up to resort utilities without paying first. • All
vendors must be pre-registered and approved by management before entering resort. • It is the responsibility of each
customer to inform the front desk of venders they plan to invite into the resort. This includes mobile pet services, RV
washing companies, and any type repair services.
• Mail service is provided by resort staff only until July 1, 2019. USPS usually delivers mail by 4:45 pm Monday –
Saturday. To receive your mail at the resort’s front office, please have those sending you mail deliver them to YOUR
FULL NAME, 540 S. Main, YOUR SITE #, Highlands, TX 77562. Mail without a current customer's name or site number
may be returned to the post office or to sender. Former Customers, who moved out and want their mail forwarded to a
new address, must fill out a change of address card at the post office. • The resort is not responsible for parcel left
unclaimed for over 30 days. • The resort does not hold mail for customers who have moved out, were ejected, or are
delinquent. • Those mail will be returned to the postal service or to sender. Management may decide at anytime for any
reason to cease offering mail service to a customer or customers. If management does so, customers will be adequately
notified. Customers may also set up and pay for their own P.O. Box account at the local post office or a nearby postal
service provider. All customers are required to provide the front desk with their most current mailing address.
• While the resort offers free Wifi throughout our resort, we do not guarantee that all spots will get a signal. If you have
trouble logging on, it may be because there are already too many people using the signal. For a stronger signal,
customers can bring their laptop to our library. Do not download movies or play online games as this will slow the
network for everyone. You may get knocked off our signal for using too much bandwidth. We highly recommend each
customer purchase their own private “air cards” or wifi service for a more secure, faster, and reliable signal.
If you are inconvenienced by anyone who fails to respect our Rules & Regulations, or otherwise engages in
disorderly or inappropriate behavior, please let us know so that we can take necessary measures to ensure
you have a pleasant stay. As the main customer/ registrant, you will be held responsible for the actions of
your family, pets, and guests. Violation of resort rules may also result in a fine automatically charged to your
account and/ or ejection with forfeiture of any payments and deposits. Any illegal activity may result in your
arrest and/ or prosecution. Your cooperation is appreciated.